Very poorly executed
This app/website/service has an equivalent in virtually every developed country. I have never seen this service so poorly executed. Delivery times are almost always off - often by as much as 3 hours. Food panda will consistently be wrong about menu items. They both leave off much of restaurants menus but they will also list many items that are not available. Further more they will list many restaurants as closed that are open. If you leave notifications on in the app you will constantly get notifications suggesting items from nearby restaurants for lunch or dinner - but they have never been food. They always suggest items from the drinks menu: water, sprite, etc… Their customer service is usually fairly prompt to answer the phone with a person but they are rarely competent or helpful. Yes, it offers a service that allows you to forgo calling a restaurant yourself but more often than not you will end up spending more time talking to a food panda customer service rep than you would the
restaurant.
Jack01010101 about
foodpanda: Food & Groceries