foodpanda: Food & Groceries App Reviews

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Awesome app

Great service! I would like to suggest if you can include food pics so that newbies can try new food

Good and easy to use

Functionality

Problems On first order - First post code comes in pre-populated and it does not allow for it to be changed. Credit card page once you select the "save details for future option" theres no way to scroll to the pay button.

Worst app in the App Store

It doesnt work without WiFi. Everytime I using my network Data, it says sorry something went wrong and it sends me back to the "select your country section" and when I select it, doesnt work. Same issue again and again.

Reliable services

Have been using the app for a while and found to be very useful.

Too good

Makes everything simpler!:)

Made life a lot easy !

Definitely , nice working app. Not too many glitches. Good interfacing and ofcourse , food is brought to you with the touch of a screen plus the time elapsed since order to delivery at your door step is great !

Saves time

Am a student and live alone in singapore! This service saves me time! Thanks foodpanda

good but can be better

Aesthetically pleasing. Quick and easy to navigate, up until the infuriating address part. It takes away the ability to customize your address and immediately tries to locate and pinpoint where you are, which can be a good thing for more well-known places, but not really. I hope the ability to edit the address that the app automatically keys in for the user will be added in the future.

Foodpanda

Convenient and the service is ok

Its ok

Just ordered food panda for the first time ever. It has bad reviews but well see how that goes. Hoping my food actually gets here in 48 minutes!

Very poorly executed

This app/website/service has an equivalent in virtually every developed country. I have never seen this service so poorly executed. Delivery times are almost always off - often by as much as 3 hours. Food panda will consistently be wrong about menu items. They both leave off much of restaurants menus but they will also list many items that are not available. Further more they will list many restaurants as closed that are open. If you leave notifications on in the app you will constantly get notifications suggesting items from nearby restaurants for lunch or dinner - but they have never been food. They always suggest items from the drinks menu: water, sprite, etc… Their customer service is usually fairly prompt to answer the phone with a person but they are rarely competent or helpful. Yes, it offers a service that allows you to forgo calling a restaurant yourself but more often than not you will end up spending more time talking to a food panda customer service rep than you would the restaurant.

Atrocious customer service

If anything goes wrong, dont expect their customer service to help with the problem (or even understand what the problem is). I sent them an email through the app and never received a response. When I referred to the email in a chat with customer service, they said I emailed the wrong country service and they never received it. Didnt matter either way because they were unable & unwilling to help with the issue anyway.

Great app

So useful. Use it daily. I eat with it.

Easy peasy

Signed in and made my first order in Tbilisi. Ill change my review if it doesnt work out, but Im impressed so far!

Limited delivery area

I just ordered some burgers from my neighborhood area which distance about 1 km from my home, nearly upto 20 minutes if walk and 6 minutes in ride... But they just cancelled my order and after c8 I got this msg 4m them "Due to the rush of the Online Food Festival, we do not have the capacity to go beyond the delivery areas"

Great!

The app is super perfect!

Amazing

Love ordering from this app.. Even if i cant call the place i can still have food delivered

Very Poor Customer Service

I placed the wrong order (my fault) but I emailed them right away to tell them that Im going to change my order. Someone replied And said , the order was already pr prepared . There is noway that a pizza can be ready in less than 2minutes????knowing that the store makes fresh pizza. Seriously.?

Great APP

Great company, Great App, Great service

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